Overview
KeeBoo provides customers with the KeeBook Creator
electronic book software. With it, users can gather, enhance and
personalize content from various sources such as the Internet or their PC and
share it with friends, family and business colleagues. Users will be prompted
to provide personally identifiable information when registering the KeeBook
Creator software. This information will be stored in our secure KeeBook Creator
User Database. Also, information about KeeBook Creator registered users will be
sent when users perform specific actions. The Personally Identifiable
Information (PII) KeeBoo gathers on KeeBook Creator users will never be
disclosed to any third party without users' prior approval.
KeeBoo also provides end-users with the KeeBook-it
browser plug-in. With it, users can search, enhance and personalize Web
content and then send it via e-mail or transfer it to KeeBook Creator
(providing they have the KeeBook Creator software installed). They can also
access a number of KeeBooks via a dedicated bookshelf. If users choose to
register the KeeBook-it plug-in, they will be prompted to provide aggregated
and anonymous information. This information will be stored in our secure
KeeBook-it User Database. Also, information about KeeBook-it registered users
will be sent when users perform specific actions. The information KeeBoo
gathers on KeeBook-it users will never be disclosed to any third party without
users' prior approval, and shall only be used to provide users with better
services, content and information about KeeBoo products and offerings.
KeeBoo provides at least the keeboo.com corporate Web site which complements the
KeeBook Creator electronic book software and services provided by KeeBoo to customers
and other parties. The Web site presents information about the company
and provides services to visitors, customers and partners.
This Privacy Statement discloses privacy practices for the KeeBoo corporate Web site, the KeeBook
Creator software, the KeeBook-it browser plug-in as well as for every service
provided by KeeBoo to customers and other parties.
The Privacy Policy is broken down into the following sections:
- TRUSTe Application in Progress
- Trusted Third-Party Certification in Progress
- Privacy Philosophy
- Information Collected and How It Is Used
- KeeBoo Information Storage Policy
- KeeBoo Information Disclosure Policy
- Children's Guidelines (Individuals Under 13 Years of Age)
- Opt Out Choices
- Correcting and Updating Your Information
- Accountability
- Consumer Recourse
Questions regarding this Privacy Statement should initially be directed to KeeBoo. Send
an email to privacy@keeboo.com explaining your specific concern or question and
providing a way you can be reached for clarification or discussion.
Definitions
Personally Identifiable Information (PII):
Personally Identifiable Information is information that when associated with an
individual can be used to identify him or her. For instance, email addresses
and other information that is compiled and linked to an email address are
examples of PII. Furthermore information need not be unique to be considered
capable of identifying an individual. Consequently, addresses, telephone
numbers, and date of birth constitute PII.
Aggregate and Anonymous Information:
Aggregate and Anonymous Information is information
that does not identify a specific individual, even when aggregated to other
aggregate and anonymous information. For instance, it includes any information
about the likes, dislikes, habits, opinions and preferences that may not be
traced to a particular individual.
KeeBook Creator User ID:
The KeeBook Creator User ID is a globally unique identifier attributed to each
KeeBook Creator user once you have registered the KeeBook Creator software. It
is this and only this personal ID that KeeBook Creator uses afterwards to
identify a registered user’s interaction with KeeBoo. This ID does not contain
in itself any PII.
KeeBook-it User ID:
The KeeBook-it User ID is a globally unique identifier attributed to each
KeeBook-it user once you have registered the KeeBook-it product. It is this and
only this personal ID that KeeBook-it uses afterwards to identify a registered
user’s interaction with KeeBoo. This ID does not contain it itself any PII.
KeeBook Reader ID:
The KeeBook Reader ID is a globally unique identifier attribute to each user agreeing with being tracked when running
their first self-extracting KeeBook. This ID does not include in itself any PII.
TRUSTe Application in Progress
TRUSTe is an independent, non-profit initiative whose mission is to build users' trust and
confidence in the Internet by promoting the principles of disclosure and
informed consent.
KeeBoo is strongly committed to protecting consumers' privacy and believes that joining the TRUSTe
program will make users confident when using KeeBoo on-line and off-line services.
KeeBoo is in the process of applying for certification under the TRUSTe Privacy program and is employing
great resources in implementing fair information practices designed to protect
users' privacy based on levels at least as high as TRUSTe standards.
KeeBoo fully supports and endorses TRUSTe's efforts.
Trusted Third-Party Certification in Progress
KeeBoo has a strong commitment to the issues of trust and privacy on the World Wide Web and has
teamed with Ernst & Young LLP, a public accounting firm, to ensure that its
privacy practices meet both EU and US privacy requirements.
Ernst & Young LLP, which is a Premier Corporate Sponsor of the TRUSTe initiative, is currently examining
KeeBoo management's assertions as to the effectiveness of its controls over its
privacy policy and related enforcement procedures.
Privacy Philosophy
KeeBoo is strongly committed to protecting consumer privacy, and believes in fully
disclosing its policy regarding personal data collection, control and management. KeeBoo also believes that online
privacy is important to the success of the Internet and electronic commerce.
At KeeBoo, we have focused on implementing fair information practices that are designed to protect your
privacy. We believe that everyone benefits from the free flow of information
when that information is gathered and used responsibly.
Accordingly, this privacy policy is consistent with standards established by TRUSTe. This means
that it is KeeBoo's policy to notify you of:
- what personally identifiable information of yours is collected
- what organization is collecting the information
- how the information is used
- with whom the information may be shared
- what choices are available to you regarding collection, use and distribution of the information
- what kind of security procedures are in place to protect the loss, misuse or alteration of information under company's control
- how you can correct any inaccuracies in the information
We welcome visitors to our site, and
we want you to be informed of our privacy practices. So before you browse any
further, we want you to read this statement so that you know what our practices
regarding the privacy of your information are.
In addition, you should be aware that services
provided by KeeBoo might in some way contain links to other Web sites or other
media sources, including those maintained by KeeBoo commerce partners, which
are not governed by this privacy policy.
Information Collected and How It Is Used
Browsing the keeboo.com Web site
If you are merely a visitor to keeboo.com, KeeBoo does not collect any personally identifiable
information about you.
The keeboo.com Web site does however use cookies in some cases. You should refer to the
Cookies at keeboo.com paragraph to get more information about this.
When users visit keeboo.com, we may implicitly gather anonymous information such as
their network domain as well as information about their operating system and
their browser configuration through the Web servers' log files. We use such
data only for internal statistical analysis and Web site development as well as
to improve quality of our online services. Such data is not associated with any
Personally Identifiable Information (PII) that KeeBoo has collected with your
approval.
Contact information
Some personally identifiable information such as name or e-mail address may be needed by us to
correspond with users on support or information issues. For instance, this is
the case on the "Partners" and "Feedback" pages of the Web
site. We will always let users know what this contact information will be used
for before you provide it to us. This information will only be used to offer
users support and information and will not be communicated to anyone outside of
KeeBoo.
To modify or to remove such information from our database, send an email to
privacy@keeboo.com in which you explain precisely what information
you want to modify or remove and through what process you initially
communicated such information to us.
Cookies at keeboo.com
The KeeBoo keeboo.com
Web site does use cookies. "Cookies" is the name of a technology that
allows our site to store tokens of information in your browser.
KeeBoo does not use
cookies to collect or track any PII. KeeBoo does use cookies on keeboo.com only
to identify from which KeeBoo partner a keeboo.com visitor has come from. This
partner identifier is not in any way associated to any user's PII. The partner
identifier in the cookie allows KeeBoo to redirect the user to the specific
KeeBoo Web site area designed for the corresponding branding partner. KeeBoo
does not match information in cookies with data about individual users.
Any cookie stored by
KeeBoo when navigating to or within the KeeBoo Web site will have a lifetime of
no more than 2 months.
If you do not want to receive
a cookie from keeboo.com or any other site, you have the option of setting your
browser to notify you when you receive a cookie, allowing you to determine
whether to accept it or not.
KeeBook-it browser plug-in
Registering the
KeeBook-it browser plug-in is not compulsory and basic features of the
KeeBook-it browser plug-in will still be available to you if you choose not to
register. However, to benefit from all the features and services provided by
KeeBoo through this product, you should register the KeeBook-it browser
plug-in.
If you decide to
register the KeeBook-it browser plug-in, you may do so using the KeeBook-it
browser plug-in registration wizard. This wizard will appear every time you
launch the KeeBook-it plug-in as long as you have not registered.
During the registration
process, KeeBoo collects only aggregated and anonymous information.
Some pieces of information are
required: age range, occupation, gender, country and ZIP code. You may decide
not to provide this information in which case you will not be considered as a
registered user. Answering "How did you hear about us?" and
"Source name" is optional. The information transmitted to KeeBoo
during the registration session is encrypted for transmission over the network
using a cryptographic algorithm. When registration is completed, KeeBoo assigns
a globally unique KeeBook-it User ID to each registered KeeBook-it user and
uses this ID to identify the user’s record in tables specifically dedicated to
KeeBook-it in our KeeBook-it User Database. It is this and only this personal
ID that KeeBoo uses afterwards to identify a registered KeeBook-it user’s
interaction with KeeBoo. You can find your KeeBook-It User ID in the 'Tools
> About KeeBook-it' dialog box of your KeeBook-it browser band.
As explained later on concerning the KeeBook Creator software product, the
information provided by users at registration is used by KeeBoo to provide
users with more personalized and targeted services. It is very important to us
that you know that the Personally Identifiable Information (PII) you may provide
to us will never be communicated to anyone outside KeeBoo without your prior
approval.
When using the
KeeBook-it plug-in, no personally identifiable information will be communicated
to KeeBoo. However, aggregated and anonymous information identified by your
KeeBook-it User ID might be communicated to KeeBoo. This information will
consist mainly in which KeeBooks you open via the integrated KeeBook-it
bookshelf, and how often.
The KeeBook-it plug-in stores
contextual information in your registry. This contextual information contains
no personally identifiable information and is merely used internally by the
KeeBook-it plug-in in order to provide you with some persistence when you visit
a Web page you already had visited before.
KeeBoo does not collect
any navigational information about the Web sites that you visit when using the
KeeBook-it plug-in.
However, aggregated and
anonymous information identified by your KeeBook-it User ID might be
communicated to KeeBoo when using specific KeeBook-it plug-in controls as
explained below:
KeeBoo uses navigational
information only from specific and clearly identified KeeBook-it controls to
build a user profile and measure response to partner offerings. For instance,
the KeeBook-it plug-in contains a bookshelf control where KeeBoo will be able
to push KeeBooks depending on criteria extrapolated from your behavior. Thus we
would find it useful to detect which pushed books you read in order to refine
you "reader behavior" in order to push even more targeted and personalized
books to your KeeBook-it bookshelf. KeeBoo also conducts internal statistical
analysis on all this information to support product development and better
service offerings.
The KeeBook-it browser plug-in is a self-updating software component. This means
that, as soon as you launch it and you are online, the KeeBook-it software
component will contact an address located on the KeeBoo Web server in order to
check if some of its parts need updating. Since updating will give you newer
and better services, and since updating might reveal necessary for
compatibility reasons over time, you will not be able to disable this
auto-update feature. You must be assured, though, that no personally
identifiable information will be communicated to KeeBoo at update time.
KeeBoo does not intend at this time to implement a fully automated method for you to
access and modify the information you entered when registering the KeeBook-it
browser plug-in. Therefore if you want to know which information we collected
about you at registration time and if you want to modify this information, you
should send an e-mail to privacy@keeboo.com
with "KeeBook-it" in the subject, explaining to us exactly
what your request is and providing us with your KeeBook-it User ID that you can
find in the 'Tools > About KeeBook-it' dialog box of your KeeBook-it browser
band. We shall then get back to you quickly in order to answer your request.
If you, as a registered
KeeBook-it user, later want your personally identifiable information to be
removed from the KeeBoo-It User Database, send an email to
privacy@keeboo.com with "KeeBook-it
Unregister" in the subject. KeeBoo will ask you your KeeBook-it User ID
that you can find in the 'Tools > About KeeBook-it' dialog box of your
KeeBook-it browser band in order to authenticate you. Once you are
authenticated, KeeBoo will promptly remove your personally identifiable
information from the KeeBook-it User Database. In the future, an automatic
procedure will be set up through the KeeBook-it browser plug in itself.
Once you have opted-out of our
user database, you will still be able to use the basic features of the
KeeBook-it browser plug-in, but KeeBoo will disable your access to every
advanced features that are offered to registered users.
KeeBook Creator software registration
If you decide that you would like to buy the KeeBook Creator software, you may
register through the KeeBook Creator software registration wizard. During the
registration process, KeeBoo collects PII. Some pieces of information are
required: gender, first name, last name, e-mail address, shipping address, city, country,
ZIP code, year of birth and password you will need to access private areas on the KeeBoo Web site.
Providing telephone numbers, field of activity, occupation, subjects of interest, internet connection
type, personal buying habits on the internet and
"how you did hear about KeeBoo"is optional. KeeBoo
collects some technical information at registration: KeeBook Creator version, browser
version, and operating system. The PII transmitted to KeeBoo during the
registration session are encrypted for transmission over the network using a
cryptographic algorithm. At registration completion, KeeBoo assigns a globally
unique KeeBook Creator User ID to each registered KeeBook Creator user and uses
this ID to identify the user’s record in the KeeBook Creator User Database. It
is this and only this personal ID that KeeBook Creator uses afterwards to
identify a registered user’s interaction with KeeBoo.
The information
provided by users during registration is used by KeeBoo in processes described
below that may finance KeeBoo’s business of providing users with upgrades of
the KeeBook
Creator software and a continuing stream of new offers that match their
interests. As described in detail in this policy, your PII is never provided to
anyone outside KeeBoo without your prior approval: this approval should be given
during the registration process. It may be revoked by users afterwards.
Transfer of PII to a KeeBoo partner
Some KeeBoo partners may
request access to some or all of the personally identifiable information you enter
during KeeBook Creator software registration process for commercial or
statistical purposes on their side.
You are always given the ability to refuse the transfer of your
information to KeeBoo partners. These options are available either during the KeeBook Creator
registration process or afterwards on the Users personal information section on the
KeeBoo Web site.
Once your information is transferred to a partner, it will be subject to that
partner's own privacy policy and KeeBoo will not be held responsible in any way
for use of the information collected by the partner.
What your PII is used for
KeeBook Creator
licensees' name and e-mail information will be used by KeeBoo for licensee
administration purposes. KeeBook Creator licensees' name, e-mail and address
information is stored primarily on KeeBoo’s secure KeeBook Creator User
Database. Part or all of this main database might be transferred to the KeeBoo
database maintenance team using secured protocol on punctual basis for
intensive data mining or database maintenance.
KeeBoo grants itself the right
to use KeeBook Creator licensees' name and e-mail information to correspond
with them on support or information issues: KeeBoo will provide you with the
choice to opt out of this.
Your personally identifiable
information will never be disclosed to any third party without your prior
approval: KeeBoo provides you with the
choice to opt in for this during registration.
KeeBoo partners may be provided with demographic or statistical information on KeeBook
Creator users derived from statistical data provided by KeeBoo. KeeBook Creator
users will never be personally identified in such demographic or statistical
information, unless they have explicitly agreed with that. An example of
information that might be provided to partners is "20% of our American users
are interested in both sport and technology". If a partner wants to
send promotional information to such a demographic group, the request will be
passed to KeeBoo. KeeBoo would then relay the partner's promotional information
to the appropriate KeeBook Creator users. KeeBook Creator users will always
have the ability not to receive such promotional mailings by opting out of them.
The information about your domain and computer configuration obtained through the
KeeBook Creator registration process for registered KeeBook Creator users, or
through Web servers log files for users visiting our corporate Web site, may be
used by KeeBoo in order to understand better how keeboo.com and the KeeBook
Creator software are used. Client version, browser version and operating system
information may also be used in providing licensed KeeBook Creator users with
better and more efficient support.
KeeBoo and your PII when using the KeeBook Creator software
The KeeBook Creator software contains specific and clearly identified controls used
for direct interaction with KeeBoo. Those controls include, for instance, links
to our Web site pointing to new skins or languages. When a user clicks on such
controls, the user’s KeeBook Creator configuration data are sent to KeeBoo
while being directed to the right URL in order to provide better service to our
users. Thus, we are able to offer users only the skins or languages they do not
already have.
The KeeBook Creator software also contains specific and clearly identified partner
controls used for branding purposes. For instance, branding banners are
integrated in the KeeBook Creator software interface so that it does not
interfere with the user's experience. When a user clicks on such a control,
aggregated and anonymous information identified by the KeeBook Creator User ID
is transmitted to the KeeBook Creator User Database at keeboo.com. The
information consists of configuration information so that KeeBoo can identify
which partner(s) is(are) involved in this user click-through action. Since most
of KeeBoo’s business contracts with partners will use such user clicks-through
to measure KeeBoo-partner interactions, KeeBoo ensure these controls are very
accurate. The only identifying token included in such information flow sent to
KeeBoo while using such controls is the KeeBook Creator User ID, which is an
anonymous identifier completely useless without the related data kept secret in
KeeBoo’s secure KeeBook Creator User Database.
KeeBoo does not collect
any navigational information about the Web sites that you visit or about the
content you read or author when using the KeeBook Creator software.
However, aggregated and
anonymous information identified by your KeeBook Creator User ID might be
communicated to KeeBoo when using specific KeeBook Creator software controls as
explained below:
KeeBoo uses navigational
information only from specific and clearly identified KeeBook Creator software
controls (both KeeBoo and partner controls) to build a user profile and measure
response to partner offerings. For instance, we might detect through a KeeBook
Creator software control that a user checks every now and then whether any new
skin is available from keeboo.com. KeeBoo might then send this user an email
when introducing a new skin and measure response to partner offerings. KeeBoo
also conducts internal statistical analysis on all this information to support
product development and better service offerings.
KeeBook Creator software
offers users the ability to make their books available to other people. Users
must be aware that any content contained in those books may get available to
the public as well, personally identifiable information included.
KeeBoo shall not be held
responsible concerning such personally identifiable information transfer, and
it is up to the users to remove any content they might consider compromising
their privacy from books they make available to other people.
KeeBoo and your PII when using KeeBooks
Since a KeeBook user may
not already be a KeeBook Creator user, every user will be given the option when
extracting a KeeBook on his computer not to be personally tracked by KeeBoo at
all. Alternatively, if the user agrees to being tracked, she will be assigned a
globally unique KeeBook Reader ID when launching her first KeeBook. If a
KeeBook user later decides to register the KeeBook Creator software, this
assigned KeeBook Reader ID will become her KeeBook Creator User ID.
The globally unique KeeBook
Reader ID assigned to non-KeeBook Creator users who agree to being tracked does
not include any personally identifiable information. This KeeBook Reader ID is
useful to KeeBoo in evaluating KeeBook authors' popularity, for instance.
If the KeeBook user
agrees with being tracked when launching the KeeBook, KeeBoo records in the
user’s operating system registry some information about the KeeBook's identity
and location on the user's computer. This information stored in the user’s
computer registry will only be used by KeeBoo if that user subsequently
installs and registers the KeeBook Creator
software. At that point, KeeBoo might be interested in collecting this specific
information in order to better evaluate KeeBooks and KeeBook authors'
popularity; the user will be provided with the option to pass or not to pass
this information to KeeBoo. The user might be offered as well the option to get
relevant parts of his KeeBooks imported back into his KeeBook
Creator software.
KeeBoo also collects some
KeeBook-user navigational information from the clickstream when users have
agreed with being tracked and they use certain specific controls in the KeeBook
interface.
Those controls are of two kinds:
controls used by KeeBoo to enable the KeeBook user to come to keeboo.com in
order to download the KeeBook Creator software
(e.g.: small "download KeeBook Creator"
clip-art or links); controls for branding or partners (e.g.: banners and
branded links that the user might find in the KeeBook's pages).
In both cases information is sent to the KeeBook Creator User Database when the user uses
such controls if she has a connection to the Internet alive. The sent
information will allow KeeBoo to measure KeeBooks and KeeBook authors'
popularity. Concerning the partner controls, the information sent will allow
KeeBoo to give feedback information to its partners about the clicks its
controls have generated.
When a registered KeeBook Creator user generates a KeeBook, his KeeBook Creator
User ID is embedded in the KeeBook.
When other KeeBook users click on one of the KeeBoo or partner controls present
in a KeeBook interface, information is sent to our Tracking database. The
KeeBook author's KeeBook Creator User ID is
included in this information, so that KeeBoo will be able to identify and
reward the most popular KeeBook authors.
In any case, the only identifying token included in the information flow sent to
KeeBoo while using a KeeBook is user identifiers such as KeeBook Creator User
ID or KeeBook Reader ID, which are anonymous identifiers.
KeeBoo uses cookies in KeeBooks in order to make KeeBook reading more intuitive and
comfortable. The information stored in the KeeBook cookies does not include PII
nor can it be associated with any other PII stored by KeeBoo.
KeeBoo Information Storage Policy
All your PII is stored
in KeeBoo’s secured class "A" data center. The KeeBoo Web server is
located behind a firewall and all KeeBoo systems are protected through industry
standard and certified security technologies and methodologies. KeeBoo has
technological and operational security functions in place to protect personally
identifiable information from loss, misuse, alteration or destruction.
Only authorized employees have
access to the data you provided and that access is limited by need. KeeBoo
employees who have authorized access to the part or all of the PII you provided
have agreed to maintain the confidentiality of such information.
KeeBoo does not retain
collected data indefinitely, and sets specific retention time limits for
specific information.
The PII entered by a
KeeBoo service user will be removed from the our User Databases from the very
moment when this individual user asks us to be unregistered from the said
service. As described in the Opt-Out
Choices paragraph, users are offered several options to have their PII
removed from our User Databases.
PII collected in online user
input forms (such as user support or partner request input forms) will
automatically be deleted after a one year storage.
KeeBoo Information Disclosure Policy
KeeBoo will not sell,
give or disclose any user PII to any third party unless we explicitly obtain
your permission in advance or as may be required by subpoena, search warrant,
or other legal processes. This means that KeeBoo will never disclose to any
third party information in a form that could be connected in any way to a
specific user. KeeBoo does perform statistical analysis on its user database,
and may use, sell or give aggregated and anonymous data derived from the user
database to third parties.
Some KeeBoo partners will have
special policies applicable to their own users.
For instance, some partners might reward their
users for specific actions by giving the user points. This offer might take
place in the KeeBoo context, so that we might have to report to such a partner
that one of his users has done such action. This means that we will have to
decide together with the partner of a common identifier allowing respectively
KeeBoo and the partner to identify the user in their own database. It is then
this identifier that KeeBoo will communicate to the partner on specified user
actions. KeeBoo will not disclose any personally identifiable information such
as name or e-mail to the partner without your prior approval.
Children's Guidelines (Individuals Under 13 Years of Age)
KeeBoo understands the
importance of protecting children's privacy in the interactive, online world.
Children under 13 are indeed special. Unlike adults, they may not be fully capable
of understanding the consequences of giving out personally identifiable
information. However, children often understand how to use electronic media
better than their parents do and the latter may not have the ability or the
opportunity to intervene in their children's choices about giving out
personally identifiable information. This is why KeeBoo believes that
protecting the privacy of children is very important.
KeeBoo encourages parents and
guardians to spend time with their children when using online services, should
they be on Web sites or through use of client software. No information should
be submitted to KeeBoo by visitors or users under 13 years of age without the
consent of their parent or guardian.
Children and the keeboo.com Web site
The keeboo.com
Web site is a general audience Web site and does not intentionally target or
solicit children 13 and younger.
Children and the KeeBook Creator software
During
the KeeBook Creator software registration, we may be able to detect that the
year of birth that the user entered is one of a child under 13. In such a case,
KeeBoo will display a prominent notice requesting the child to ask a parent or
a guardian for permission and guidance to answer the questions. We will also
request the contact and security information (e-mail and password) to be
entered by that parent or guardian.
The
KeeBook Creator software does not specifically target or solicit children 13
and younger but we believe that children would have great interest and fun in
using the KeeBook Creator software because of its educational qualities.
However, the KeeBook Creator software does not have specific controls to
protect children from the ability to distribute personally identifiable
information without prior parental consent. For such reason, the TRUSTe
Children's Guidelines are not being met by the KeeBook Creator software.
Opt Out Choices
KeeBoo believes that users should have the ability and opportunity to have extended
control over the communications and services we direct to you.
Your Personally Identifiable Information
Users have the ability, through the "My Profile" private Web area on
keeboo.com, to opt out of our secure KeeBook Creator User Database. If a user
makes such a request, KeeBoo will promptly remove the user. However, since
collecting user information is a key feature of KeeBoo’s business model, the
KeeBook Creator software user license would require the user to uninstall the
KeeBook Creator software. Users also always have the ability to request that
KeeBoo remove their user PII from our KeeBook Creator User Database by e-mail
at privacy@keeboo.com,
and the same process will apply.
Mailing Lists
Users will have the
ability, through the "My Profile" private Web area on our corporate
Web site, to decide to or not to receive e-mails from the various mailing lists
related to the KeeBook Creator software they would have subscribed to.
Instructions explaining users how to unsubscribe from mailing lists will also
be provided at the end of keeboo.com e-mails sent to you through these
services.
Concerning promotional mailing
list specifically targeted to users by KeeBoo partners, they will all be
moderated by KeeBoo and every communication will contain indications explaining
users how not to receive such promotional mailing. However, since being able to
target users with promotional mailing might be contractually required by some
KeeBoo commerce partners, users might be required to uninstall the KeeBook
Creator software and only they would have their user PII removed from our KeeBook
Creator User Database.
Correcting and Updating Your Information
Correcting and updating your contact information
KeeBoo wants to keep all of its users informed about recent KeeBoo news and events.
KeeBoo also wants to be able to communicate with its users on a support basis.
At last, you should not forget that the e-mail address you entered when
registering the KeeBook Creator software is the one you have to use when you
want to log on to your "My Profile" private Web area. Therefore, if your
e-mail address has changed or is incorrect, you may update or correct your
contact information. To do so, you may either use your "My Profile"
private Web area or if you cannot succeed in logging to your "My
Profile" you still have the option to send us an e-mail to
privacy@keeboo.com
so that we can get back to you.
User access to PII at keeboo.com
Licensed KeeBook Creator software users may access their own profiles on the keeboo.com
site to verify the accuracy of the information about them stored by KeeBoo. This
access is protected by user-selected passwords and the access session is
SSL-protected. However, as SSL is not supported by every browser and Web server
that may be used by the user to access keeboo.com, we will also provide the
user the option to edit his profile through a non-secured HTTP session as well.
Users editing their profile in a non-secured session should be aware that their
PII may be observed as it passes between keeboo.com and the user’s browser, and
this type of access is at the user’s own risk.
Users may edit the
information in their profiles to correct any errors or outdated information.
Access to the private profile
area on the KeeBoo Web site is protected by a login form where the user has to
enter the e-mail address and the password entered when registering the KeeBook
Creator software. If you happen to forget your password, you will find near the
login form on the KeeBoo Web site details on how to receive the password hint
you entered when registering the KeeBook Creator software and which should help
you remember of your password.
You may also at any time send an email to
privacy@keeboo.com
in order to have some of your personal data corrected or removed from
our KeeBook Creator User Database.
Accountability
KeeBoo follows guidelines set forth by the EU Data Protection Directive and TRUSTe,
which are designed to provide baseline standards of privacy protection
adherence. In addition, KeeBoo complies with applicable government privacy
regulations. KeeBoo will always keep this Privacy Policy current with TRUSTe,
government regulations and its own practices.
This Privacy Policy may be subject to changes from time to time and KeeBoo will post
prominent notices on keeboo.com as soon as changes proves to be major from
users' standpoint.
KeeBoo wants users to always be as informed
as possible of its privacy practices and this is why we would appreciate that
you check back periodically this Privacy Statement.
Consumer Recourse
If you have any questions or concerns regarding your privacy while using KeeBoo
products and services, KeeBoo may be contacted directly at
privacy@keeboo.com
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